Hair Extension Care | Heavenly Lengths Hair Extensions

Applied Correctly, Maintained Correctly and Removed Correctly, Hair Extensions should not cause any damage to your natural hair or scalp. Not using the recommend products and hair care maintenance will shorten the lifespan and hold of your hair extensions.

Everyone has their own growth cycle of hair, some are faster than others and can change depending on health, hormones, and the season. Normally people can loose up to 100 hairs per day of their natural hair. While this would normally come out in your hairbrush, this hair is trapped in the hair extension bond and you will see the shed hair (including hair bulb) at the top of your extension over time.

This is natural and does not mean your extension is pulling your hair out. If your hair extensions are pulling your hair out (causing pain, redness, bald spots) please see your hair extensionist ASAP for assessment to stop further damage as this is not normal.

You can have extensions applied the same day as your colour service, however if you have had a scalp bleach we recommend waiting 3-7 days before you have extensions applied. This is because your scalp is dry and tight and you may have scalp burns from the bleach that may show up the next day. Therefore we want your scalp to return to normal before extensions are applied to avoid any damage.

Don’t wash your hair for 48 hours after application to give the bonds time to fully bond with the hair. Brush your hair while it is dry before you wash your hair. This is to remove any knots and tangles as knots can become tighter when the hair is wet. Do not vigorously, rub or massage the hair when shampooing let the water run from roots to ends. Do not wash your hair in the bath. Only use recommended shampoo, conditioner and treatments in your hair. We recommend that you always use a moisturising treatment instead of a conditioner once a week. On average, you should wash your hair twice a week. Do not tie your hair up while it is wet. Make sure it is out to dry. Consider a silk or satin pillowcase to prevent tangling and breakage.

Only use a low heat on your bonds, and sure your airflow is directed to the ends of your hair when blow waving it. Only use a wide tooth comb to gently brush your hair extensions, while they’re wet, or with conditioner in, starting at the end of your hair and working your way up to the roots to avoid breaking your hair. When brushing your hair, use a special loop or soft bristle, brush to brush your hair one to 2 times a day. These brushes have soft prongs that will bounce over the strong knots rather than grabbing and breaking your hair. Do not be too rough when brushing your hair.

Only use an Iron or Curling Tong on low heat with a heat protectant and never use it on the Hair extension joints. When going to bed ensure your hair is 100% dry and if you are a rough sleeper, it’s a good idea to put your hair in a soft plait and use a satin pillowcase or bonnet to prevent it knotting up while you sleep.

When tying your hair back do not pull it so tight that it causes pressure on your scalp where your hair extensions are applied as this can cause traction alopecia. When your hair extensions are applied, there should be a little bit of swing room, as well as attached at natural fall so that you can safely style your hair and tied up straight away without pain and damaging your hair or scalp.

What types of hair extensions do you offer?
We provide premium euro hair extensions including tape-in, microbead, and Butterfly Weft options, all selected for their natural texture and durability to blend seamlessly with your hair.
How long do the extensions last?
With proper care, our extensions can last between 9 to 12 months. Regular maintenance appointments help keep them looking fresh and secure.
Can I colour my hair extensions?
Yes, our expert stylists can colour-match and safely tint your extensions to complement your natural hair or achieve a new shade.
What is the best way to care for my extensions?
Use sulfate-free shampoos, avoid excessive heat, and gently brush your extensions daily. We provide personalised care advice during your appointment.
Do extensions damage my natural hair?
When applied and maintained correctly by our professionals, extensions do not harm your natural hair and can even protect it by reducing daily styling stress.
How Often Should I was my extentions
Wash your extensions every 3-4 days using a gentle, sulfate-free shampoo. Over-washing can dry out the hair, so keep it minimal to preserve softness and shine.
What styling tools are safe for extensions?
Use low to medium heat settings on flat irons or curling wands. Always apply a heat protectant spray before styling to prevent damage and maintain the hair’s integrity.
Which products should I avoid?
Avoid heavy oils, alcohol-based sprays, and products with sulfates or parabens. These can weaken bonds and cause dryness or tangling in your extensions.
How do I detangle my extensions properly?
Use a soft bristle brush or a special extension brush. Start detangling from the ends and work your way up gently to avoid pulling on the roots, beads or bonds.
Can I swim or exercise with my extensions?
Yes, but protect your extensions by tying your hair up and rinsing with fresh water after swimming. Use a leave-in conditioner to keep hair hydrated during workouts.